Jio Payments Bank contact details
Not yet re-checked- Toll-free1800 890 7070Call
- Customer care1930Call
- Cyber Crime Helpline1930Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitejiopayments.bank.in
- Working hours24x7
- AddressCentralised Receipt and Processing Centre (CRPC), Reserve Bank of India, 4 th Floor, Sector 17, Chandigarh - 160017 You can also lodge complaint online through
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- Not yet checked against the official site
How to talk to a Jio Payments Bank agent
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Official Jio Payments Bank links & apps
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Jio Payments Bank?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Jio Payments Bank
- Complain to Jio Payments Bank first
Call 1800 890 7070 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Level 2 – Nodal Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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