Directorate of Public Grievances (DPG) contact details
Not yet re-checked- Customer care011-23788077Call
- Other011-23788078Call
- Other011-23788011Call
- Other011-23788012Call
- Other011-23788031Call
- Other011-23016576Call
- Other011-23018689Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitedpg.gov.in
- AddressDirectorate of Public Grievances, Cabinet Secretariat, Seva Teerth -2, Motilal Nehru Marg, New Delhi - 110011.
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How to talk to a Directorate of Public Grievances (DPG) agent
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Official Directorate of Public Grievances (DPG) links & apps
Help, forms & locators
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What is your problem with Directorate of Public Grievances (DPG)?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Directorate of Public Grievances (DPG)
- Complain to Directorate of Public Grievances (DPG) first
Call 011-23788077 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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