East Coast Railway contact details
Not yet re-checked- Customer care9937187222Call
- Other0671-2879711Call
- Mobile9437581614Call
- Mobile8333068559Call
- Mobile8991112802Call
- Mobile8991112803Call
- Mobile8991112804Call
- Mobile8991112805Call
- Mobile8991112806Call
- Mobile8991112807Call
- Mobile8991112808Call
- Mobile8991112809Call
- Other50999 0674-23037Call
- Other10 8455887053Call
- Other51696 0674-23018Call
- Email[email protected]
- Official websiteeastcoastrail.indianrailways.gov.in
- Address1 Railway Telephone Exchange, Rail Vihar 52399 0674-2385110 2 Railway Telephone Complain, Rail Sadan, Rail Vihar, MCS 198
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How to talk to a East Coast Railway agent
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Official East Coast Railway links & apps
Help, forms & locators
Official social profiles
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What is your problem with East Coast Railway?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with East Coast Railway
- Complain to East Coast Railway first
Call 9937187222 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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