Chennai Metro Rail (CMRL) contact details
Not yet re-checked- Toll-free1860 425 1515Call
- Customer care044-2437 8000Call
- Alternate Support044-2379 2000Call
- WhatsApp Support For Ticket Booking83000 86000Call
- Other044-23792100Call
- Other044-23792098Call
- Other044-23792097Call
- Other044-23792096Call
- Other044-23792094Call
- Mobile9150025324Call
- Other044-23792092Call
- Other044-23792047Call
- Other044-23792046Call
- Other044-23792045Call
- Other044-23792267Call
- Other044-23792038Call
- Email[email protected]
- Other email[email protected]
- Official websitechennaimetrorail.org
- AddressChennai Metro Rail Limited, METROS, No.327, Anna Salai, Nandanam, Chennai - 600035, Tamil Nadu, India Contact No.: 155370 (Women Helpline)
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- Not yet checked against the official site
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Official Chennai Metro Rail (CMRL) links & apps
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Chennai Metro Rail (CMRL)
- Complain to Chennai Metro Rail (CMRL) first
Call 1860 425 1515 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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