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Croma Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Croma. We are re-checking these details against Croma's official website, so please confirm there before sharing any personal or payment information.

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How to talk to a Croma agent

  1. 1For product enquiry and store location
  2. 2For delivery
  3. 3For product repair
  4. 4For installation
  5. 5For cancellation and other service request
  6. 6For e-waste disposal
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What is your problem with Croma?

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Complaint not resolved? How to escalate with Croma

  1. Complain to Croma first

    Call 1800 572 7662 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Level 2 – Grievance Officer

    [email protected]

  4. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  5. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Log your complaint number and we'll remind you to escalate if Croma hasn't resolved it in 7 days. Saved only on this device.

Croma customer experiences & complaints

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Frequently asked questions

What is the Croma customer care number?
You can reach Croma on 1800 572 7662.
What is the Croma toll-free number?
The Croma toll-free number is 1800 572 7662. Calls to toll-free numbers are free from most Indian mobile and landline networks.
Does Croma have WhatsApp support?
Yes. Message Croma on WhatsApp at +919452594525.
What is the Croma customer support email ID?
You can email Croma at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Croma office located?
The address is: Infiniti Retail Limited, Unit No. 701 and 702, Wing A, 7 th Floor Kaledonia, Sahar Road, Andheri (East) Mumbai 400069, India
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