ICICI Bank Credit Card contact details
Not yet re-checked- Toll-free1800 1080Call
- Customer care1800 1020 123Call
- For Wealth / Private Banking1800 103 8181Call
- Mobile9215676766Call
- Other022-26531122Call
- WhatsApp+918640086400
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteicici.bank.in/personal-banking/cards/credit-card
- AddressThe Principal Nodal Officer ICICI Bank Ltd, ICICI Bank Towers, Bandra Kurla Complex, Mumbai 400 051. Centralised Receipt and Processing Centre (CRPC) Reserve Bank of India Central Vista, Sector 17 Chandigarh - 160017 You can also lodge complaint online through Complaint Management System (CMS) Portal .
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a ICICI Bank Credit Card agent
- 0To block you card, account, UPI id or to activate your card or to report any unauthorized or suspicious transaction
- 1To block your card or account or UPI id
- 2For credit and prepaid cards
- 3To report any unauthorized or suspicious transaction
- 2For Credit and Prepaid Cards
Share a faster way to reach a human
Official ICICI Bank Credit Card links & apps
Help, forms & locators
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with ICICI Bank Credit Card?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with ICICI Bank Credit Card
- Complain to ICICI Bank Credit Card first
Call 1800 1080 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if ICICI Bank Credit Card hasn't resolved it in 30 days. Saved only on this device.
ICICI Bank Credit Card customer experiences & complaints
No one has shared an experience with ICICI Bank Credit Card yet. Be the first — it helps the next person know what to expect.
Questions about ICICI Bank Credit Card
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.