Star Health Insurance Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Star Health Insurance. We are re-checking these details against Star Health Insurance's official website, so please confirm there before sharing any personal or payment information.

Star Health Insurance contact details

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How to talk to a Star Health Insurance agent

  1. 1To register a claim intimation
  2. 2To know the claim status
  3. 3To know the product information
  4. 4For general query and service request
  5. 5For details on preventive health checkup
  6. 7To know about home healthcare benefit
  7. 1To register a claim intimation
  8. 2To know the claim status
  9. 3To know the product information
  10. 1To register a claim intimation
  11. 2To know the claim status
  12. 3For general query and service request
  13. 1To register a claim intimation
  14. 2To know the claim status
  15. 3To know the product information
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What is your problem with Star Health Insurance?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Star Health Insurance

  1. Complain to Star Health Insurance first

    Call 1800 425 2255 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Grievance Officer

    [email protected]

  3. Insurer's Grievance Redressal Officer

    Insurers must acknowledge a complaint immediately and resolve it within 14 days.

  4. IRDAI – Bima Bharosa

    Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].

    155255bimabharosa.irdai.gov.in
  5. Insurance Ombudsman

    If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.

    www.cioins.co.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Star Health Insurance customer experiences & complaints

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Frequently asked questions

What is the Star Health Insurance customer care number?
You can reach Star Health Insurance on 1800 425 2255.
What is the Star Health Insurance toll-free number?
The Star Health Insurance toll-free number is 1800 425 2255. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Star Health Insurance customer support email ID?
You can email Star Health Insurance at [email protected]. Include your registered mobile number or reference ID for a faster response.
Does Star Health Insurance have WhatsApp support?
Yes. Message Star Health Insurance on WhatsApp at +919597652225.
Where is the Star Health Insurance office located?
The address is: Star Health and Allied Insurance Co Ltd No 1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai-600034 You can also contact to Zonal Office at the details given below: Sr No. Zonal Name
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