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Mochi Shoes Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Mochi Shoes. We are re-checking these details against Mochi Shoes's official website, so please confirm there before sharing any personal or payment information.

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Mochi Shoes contact details

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How to talk to a Mochi Shoes agent

  1. 1For online order.
  2. 2For mochi store purchase.
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What is your problem with Mochi Shoes?

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Complaint not resolved? How to escalate with Mochi Shoes

  1. Complain to Mochi Shoes first

    Call 797 7311 647 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  3. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Mochi Shoes customer experiences & complaints

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Frequently asked questions

What is the Mochi Shoes customer care number?
You can reach Mochi Shoes on 797 7311 647. The line is available Mon-Sun, 10am-6pm.
Does Mochi Shoes have WhatsApp support?
Yes. Message Mochi Shoes on WhatsApp at +919833988788.
What is the Mochi Shoes customer support email ID?
You can email Mochi Shoes at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the Mochi Shoes customer care timings?
Mochi Shoes support is available Mon-Sun, 10am-6pm.
Where is the Mochi Shoes office located?
The address is: Metro Brands Ltd. 401, Kanakia Zillion, 4 th Floor, LBS Marg & CST Road Junction Kurla (West), Mumbai - 400070
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