Federal Bank Credit Card Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Federal Bank Credit Card. We are re-checking these details against Federal Bank Credit Card's official website, so please confirm there before sharing any personal or payment information.

Federal Bank Credit Card contact details

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How to talk to a Federal Bank Credit Card agent

  1. 1To block a Federal Bank credit card.
  2. 2To apply for a new Federal Bank credit card.
  3. 3To speak to customer care executive
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What is your problem with Federal Bank Credit Card?

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Complaint not resolved? How to escalate with Federal Bank Credit Card

  1. Complain to Federal Bank Credit Card first

    Call 1800 425 1199 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Bank's Principal Nodal Officer

    If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.

  3. RBI Ombudsman (Integrated Ombudsman Scheme)

    If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.

    14448cms.rbi.org.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

Track your complaint

Log your complaint number and we'll remind you to escalate if Federal Bank Credit Card hasn't resolved it in 30 days. Saved only on this device.

Federal Bank Credit Card customer experiences & complaints

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Frequently asked questions

What is the Federal Bank Credit Card customer care number?
You can reach Federal Bank Credit Card on 1800 425 1199.
What is the Federal Bank Credit Card toll-free number?
The Federal Bank Credit Card toll-free number is 1800 425 1199. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Federal Bank Credit Card customer support email ID?
You can email Federal Bank Credit Card at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Federal Bank Credit Card office located?
The address is: The Federal Bank Ltd. 2 nd Floor, Municipal Building, Aluva, Ernakulam, Kerala, India, 683101 You can also fill out this
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