HSBC Credit Card contact details
Not yet re-checked- Toll-free1800 267 3456Call
- Customer care1800 121 2208Call
- To Report Lost Debit Cards/Cheque Book/Unauthorised Transaction, 24x71800 120 4722Call
- For Card Activation1800 121 4015Call
- Toll-free18001212208 2Call
- Toll-free1800 266 3456Call
- Mobile86558 58111Call
- Other+91-40-65118002Call
- Other+91-22-71728002Call
- WhatsApp+918655858111
- Email[email protected]
- Official websitehsbc.co.in
- Working hours24/7
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- Not yet checked against the official site
How to talk to a HSBC Credit Card agent
- *To report a lost or stolen card, cheque book or suspected unauthorised transaction on your card or account
- 1
- 2To report a lost or stolen or misuse of your debit card or to report an unauthorised transaction on your account
- 3To report a lost or stolen or misuse of your cheque book
- #To become a HSBC customer or to know your application status
- 1To check the status of your new card application
- 2For personal loan application status
- 3For rate enquiry
- 4To apply for a new product
- 0If you are an existing customer
- 1To activate your credit or debit card
- 2To create or reset your credit card PIN
- 3To create or reset your debit card PIN
- 4To create or reset your phone banking PIN
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Official HSBC Credit Card links & apps
Help, forms & locators
Official apps
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with HSBC Credit Card?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with HSBC Credit Card
- Complain to HSBC Credit Card first
Call 1800 267 3456 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if HSBC Credit Card hasn't resolved it in 30 days. Saved only on this device.
HSBC Credit Card customer experiences & complaints
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Questions about HSBC Credit Card
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