Kotak Mahindra Credit Card contact details
Not yet re-checked- Toll-free1800 4100Call
- Customer care1800 209 0000Call
- Missed Call No. For Credit Card Updates1800 274 0330Call
- For Phone Banking Complaints/Credit Card Queries, 24*71860 266 2666Call
- For Credit Card EMI1860 266 7777Call
- Missed Call No. To Activate Card76690 10000Call
- For International Support+91-22-6204-2001Call
- Mobile9971056767Call
- Mobile9718566655Call
- Other022-66006022Call
- Other022-62042110Call
- Other022-62042120Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitekotak.bank.in/en/personal-banking/cards/credit-cards.html
- Working hours24/7
- AddressCentralized Receipt and Processing Centre, Reserve Bank of India, 4 th Floor, Sector 17, Chandigarh 160017 You can also lodge your complaint through
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- Not yet checked against the official site
How to talk to a Kotak Mahindra Credit Card agent
- 1To check your account details using a customer relationship number
- 2To check your account details using registered mobile number
- 3For information in gold, agri. sector, vehicle and microfinace loan
- 4For new product enquiry
- 1For banking
- 2
- 3For loan
- 4For FASTag
- 5For insurance
- 6For mutual fund
- 7For demat account
- 1To report banking related fraud
- 1To report fraud
- 2To check the status of previous complaint
- 2
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Official Kotak Mahindra Credit Card links & apps
Help, forms & locators
Official apps
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Kotak Mahindra Credit Card?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Kotak Mahindra Credit Card
- Complain to Kotak Mahindra Credit Card first
Call 1800 4100 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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