Aviva Life Insurance contact details
Not yet re-checked- Toll-free1800 103 7766Call
- Customer care1800 180 2266Call
- For Kerela Users1800 103 8000Call
- For General Query0124-270 9046Call
- For Missed Call Support7677 5767 75Call
- Toll-free18001802111Call
- Toll-free18004259499Call
- Other0124-2709000Call
- Other080-26584811Call
- Mobile9999346907Call
- Mobile7005845806Call
- Mobile9337393609Call
- Mobile9937626737Call
- Mobile9864024672Call
- Mobile7578011424Call
- Mobile9706062787Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteavivaindia.com
- Address401-A, 4 th Floor, Block A, DLF Cyber Park, Sector20, NH- 8, Gurugram, Haryana - 122016 1 Complaint Redressal Officer
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Aviva Life Insurance agent
- 1If you are an existing customer and wish to buy an aviva policy
- 1To buy a policy
- 2If you want to pay your premium or have any query regarding premium payment
- 3To intimate a debt or rider claim
- 4To enquire about unclaimed fund in your policy
- 5For any other query regarding your policy
- 2If you are an agent
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Official Aviva Life Insurance links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Aviva Life Insurance?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Aviva Life Insurance
- Complain to Aviva Life Insurance first
Call 1800 103 7766 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Aviva Life Insurance hasn't resolved it in 14 days. Saved only on this device.
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