Royal Sundaram General Insurance contact details
Not yet re-checked- Toll-free1800 568 9999Call
- Customer care1860 258 0000Call
- Alternate Customer Support, Mon-Sat: 8am-9pm, Sun: 8am-5pm1860 425 0000Call
- Mobile93848 10099Call
- Other022-67872035Call
- Mobile9500413019Call
- Mobile9500413013Call
- Mobile9500413094Call
- Other044-71177117Call
- Other044-71177140Call
- WhatsApp+919384810099
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteroyalsundaram.in
- AddressRoyal Sundaram General Insurance Co. Limited Vishranthi Melaram Towers No.2/319 , Rajiv Gandhi Salai(OMR) Karapakkam, Chennai - 600097 For Senior Citizens you can contact at 9500413019 or email at seniorcitizengrievances [at]
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Royal Sundaram General Insurance agent
- 0For motor claim intimation
- 1For IRCTC
- 2For crop claim
- 0For roadside assistant
- 1Claim intimation
- 2For policy related assistance
- 3For query on CIS
Share a faster way to reach a human
Official Royal Sundaram General Insurance links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Royal Sundaram General Insurance?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Royal Sundaram General Insurance
- Complain to Royal Sundaram General Insurance first
Call 1800 568 9999 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Level 2 – Nodal Officer
- Level 3 – Nodal Officer
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Royal Sundaram General Insurance hasn't resolved it in 14 days. Saved only on this device.
Royal Sundaram General Insurance customer experiences & complaints
No one has shared an experience with Royal Sundaram General Insurance yet. Be the first — it helps the next person know what to expect.
Questions about Royal Sundaram General Insurance
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.