Northern Railway contact details
Not yet re-checked- Toll-free139Call
- Customer care138Call
- For All Security Related Issues182Call
- Other35000 23387227Call
- Other35018 23388392Call
- Other35005 2338454Call
- Other35015 23384503Call
- Other35017 23389494Call
- Other35022 23389320Call
- Other38600 23387349Call
- Other35029 23386594Call
- Other35034 23386863Call
- Other36600 23387114Call
- Other35101 23384625Call
- Other28200 23747084Call
- Other35500 23387019Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitenr.indianrailways.gov.in
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Northern Railway agent
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Official Northern Railway links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Northern Railway?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Northern Railway
- Complain to Northern Railway first
Call 139 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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Northern Railway customer experiences & complaints
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Questions about Northern Railway
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