Alibaba Cloud contact details
Not yet re-checked- Toll-free1800-291-018Call
- Customer care011-7127 9699Call
- Toll-free1800-418-613Call
- Other852 30020451Call
- Other852 30020452Call
- Other852 30020453Call
- Other+91 11-71279699Call
- Other2823-13554Call
- Other82 23498692Call
- Other000-668-869Call
- Other33 53265005Call
- Other853 68918502Call
- Other853 68918498Call
- Other022-68174512Call
- Other+91 22 68174512Call
- Other0000-23 8Call
- Email[email protected]
- Official websitealibabacloud.com
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Alibaba Cloud agent
No shortcut shared yet. Tip: saying “agent” or pressing 0 or 9 often skips the automated menu. Found the fastest path? Share it below.
Share a faster way to reach a human
Official Alibaba Cloud links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Alibaba Cloud?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Alibaba Cloud
- Complain to Alibaba Cloud first
Call 1800-291-018 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Alibaba Cloud hasn't resolved it in 7 days. Saved only on this device.
Alibaba Cloud customer experiences & complaints
No one has shared an experience with Alibaba Cloud yet. Be the first — it helps the next person know what to expect.
Questions about Alibaba Cloud
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.