Shiprocket contact details
Not yet re-checked- Customer care97119 41080Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteshiprocket.in
- Address1 South Delhi Registered Office Plot No. B, Khasra No. 360, M.G. Road, Sultanpur, Gadaipur, Mehrauli, South , Delhi, 110030
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Shiprocket agent
- 1If you are a registerd shiprocket user.
- 2If you are a buyer or shopper.
- 3For any sales related query.
Share a faster way to reach a human
Official Shiprocket links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Shiprocket?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Shiprocket
- Complain to Shiprocket first
Call 97119 41080 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Shiprocket hasn't resolved it in 7 days. Saved only on this device.
Shiprocket customer experiences & complaints
No one has shared an experience with Shiprocket yet. Be the first — it helps the next person know what to expect.
Questions about Shiprocket
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.