Indian Railways contact details
Not yet re-checked- Toll-free139Call
- Customer care138Call
- For Any Security Related Assistance182Call
- All India Railway Helpline Number, All states - 24X71512Call
- Toll-free180011132 7Call
- Toll-free1800111139Call
- Toll-free1800111321 8Call
- Toll-free1800111322Call
- Mobile9717630982Call
- Mobile8860622020Call
- Mobile9200003232Call
- Mobile7703809488Call
- Mobile8595924276Call
- Mobile8287930741Call
- Mobile8595930998Call
- Mobile8287930914Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteindianrailways.gov.in
- Working hours24/7
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Indian Railways agent
- 1For urgent medical or security emergency.
- 2For enquiry like checking PNR status or Train schedule.
- 3For complaint.
- 4For refund and cancellation.
- 5For facilities for divyangjan and women with special need.
- 6For corruption and bribery concern.
- 9To speak to customer care executive .
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Official Indian Railways links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Indian Railways?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Indian Railways
- Complain to Indian Railways first
Call 139 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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