Airtel Payments Bank contact details
Not yet re-checked- Toll-free1800 23400Call
- Customer care18002033330Call
- Mobile88006 88006Call
- Other0124-4247797Call
- WhatsApp+918800688006
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteairtelpayments.bank.in
- Working hours24x7
- AddressAirtel Payments Bank Ltd. 5 th Floor, Sewa Towers, Udyog Vihar phase - IV, Gurgaon - 122015
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Airtel Payments Bank agent
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Official Airtel Payments Bank links & apps
Help, forms & locators
Official social profiles
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What is your problem with Airtel Payments Bank?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Airtel Payments Bank
- Complain to Airtel Payments Bank first
Call 1800 23400 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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