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AJIO Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for AJIO. We are re-checking these details against AJIO's official website, so please confirm there before sharing any personal or payment information.

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How to talk to a AJIO agent

  1. 1To know about your order status
  2. 2To know about return or exchange
  3. 3To know about refund
  4. 4To know about order cancellation
  5. 5To know how to apply coupons
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What is your problem with AJIO?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with AJIO

  1. Complain to AJIO first

    Call 1800 889 9991 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Level 2 – Grievance Officer

    [email protected]

  4. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  5. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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AJIO customer experiences & complaints

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Frequently asked questions

What is the AJIO customer care number?
You can reach AJIO on 1800 889 9991. The line is available Mon-Sun, 6am-12am.
What is the AJIO toll-free number?
The AJIO toll-free number is 1800 889 9991. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the AJIO customer support email ID?
You can email AJIO at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the AJIO customer care timings?
AJIO support is available Mon-Sun, 6am-12am.
Where is the AJIO office located?
The address is: Reliance Retail Limited 3 rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai - 400002, Maharashtra, India
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