Amazon contact details
Not yet re-checked- Toll-free1800 1200 9009Call
- Customer care1800 1200 1571Call
- Official websiteamazon.in
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Amazon agent
- 1For help with your Amazon shopping orders
- 1To check the status of your orders, returns or refunds
- 2To cancel an order
- 3For all other order related questions
- 2For help with travel bookings, movie booking, or vehicle insurance
- 1For flight booking
- 2For bus booking
- 3For train or movie booking
- 4For helping with your vehicle insurance
- 3For issues related to your account or your prime membership
- 1If you are not able to sign in to your account
- 2To help in manage your prime membership
- 1For issue related to Amazon order
- 2For questions related to
Share a faster way to reach a human
What is your problem with Amazon?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Amazon
- Complain to Amazon first
Call 1800 1200 9009 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Amazon hasn't resolved it in 7 days. Saved only on this device.
Amazon customer experiences & complaints
No one has shared an experience with Amazon yet. Be the first — it helps the next person know what to expect.
Questions about Amazon
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.