Amazon Prime Video contact details
Not yet re-checked- Toll-free1800 1200 9009Call
- Customer care1800 1200 1571Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteamazon.in
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- Not yet checked against the official site
How to talk to a Amazon Prime Video agent
- 3For issues related to your account or your Prime Membership
- 1If you are not able to sign in to your account
- 2For help in managing your Prime membership
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Official Amazon Prime Video links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Amazon Prime Video?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Amazon Prime Video
- Complain to Amazon Prime Video first
Call 1800 1200 9009 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Level 2 – Grievance Officer
- Level 3 – Grievance Officer
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Amazon Prime Video hasn't resolved it in 7 days. Saved only on this device.
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