Axis Bank contact details
Not yet re-checked- Toll-free1800 209 5577Call
- Customer care1860 419 5555Call
- Alternate No. For Phone Banking/To Report Lost Credit/Debit Card1800 103 5577Call
- Know The Status Of Existing Complaints1800 419 0068Call
- Alternate No. For Phone Banking/Report Unauthorised Transaction1860 500 5555Call
- Report Loss Of Credit/Debit/Prepaid Cards (24x7)022-6798 7700Call
- NRI Customer Support+91-22-6798 7700Call
- Blocking Of NRI Credit/Debit Card+91-40-6717-4100Call
- Toll-free1800 419 5959Call
- Toll-free1800 419 6969Call
- Toll-free1800 419 5858Call
- Toll-free1800 419 6868Call
- Toll-free18004195959 2Call
- Toll-free18004196969 3Call
- Toll-free18004195858 4Call
- Toll-free18004196868 5Call
- WhatsApp+917036165000
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteaxis.bank.in
- Working hours24/7
- Addressgar Haveli, Daman and Diu Ahmedabad circlenodalofficer [dot] gujaratwest [at] axisbank [dot] com Axis Bank Ltd. 3 rd floor, Shivalik - IshaanNr. C N Vidyalaya, Ambawadi, Ahmedabad 380006
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How to talk to a Axis Bank agent
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Official Axis Bank links & apps
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What is your problem with Axis Bank?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Axis Bank
- Complain to Axis Bank first
Call 1800 209 5577 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Level 2 – Nodal Officer
- Level 3 – Nodal Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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