City Union Bank (CUB) Credit Card contact details
Not yet re-checked- Toll-free1800 120 5000Call
- Customer care92 781 77 444Call
- Missed Call No. For CUB Wallet92 781 77 555Call
- Toll-free1800 309 1442Call
- Mobile9281056789Call
- Phone/WhatsApp Banking/Transaction Monit044-7122 5000Call
- WhatsApp+04471225000
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitecityunionbank.bank.in
- Working hours24/7
- AddressCity Union Bank Ltd. CUB Bhavan, 4 th Floor, A-5 & A-6, Guindy Industrial Estate, SIDCO Industrial Estate, Guindy, Chennai, Tamil Nadu 600032
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a City Union Bank (CUB) Credit Card agent
- 1For theft or misuse of card
- 2For any inquries or complaints
- 1For current, savings deposit account and all loan enquiries
- #To report a lost or stolen card or an unauthorized transaction
- 2If you are a non-ATM customer
- 4To know about new product rates and offering
- 5To speak to Customer Care Executive
- 2For credit card services
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Official City Union Bank (CUB) Credit Card links & apps
Help, forms & locators
Official apps
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with City Union Bank (CUB) Credit Card?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with City Union Bank (CUB) Credit Card
- Complain to City Union Bank (CUB) Credit Card first
Call 1800 120 5000 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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