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Crocs Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Crocs. We are re-checking these details against Crocs's official website, so please confirm there before sharing any personal or payment information.

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How to talk to a Crocs agent

  1. 1For existing orders
  2. 2For other concern
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What is your problem with Crocs?

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Complaint not resolved? How to escalate with Crocs

  1. Complain to Crocs first

    Call 000 800 919 1686 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  3. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Log your complaint number and we'll remind you to escalate if Crocs hasn't resolved it in 7 days. Saved only on this device.

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Frequently asked questions

What is the Crocs customer care number?
You can reach Crocs on 000 800 919 1686. The line is available Mon-Sat, 9am-7pm.
What is the Crocs toll-free number?
The Crocs toll-free number is 000 800 919 1686. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Crocs customer support email ID?
You can email Crocs at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the Crocs customer care timings?
Crocs support is available Mon-Sat, 9am-7pm.
Where is the Crocs office located?
The address is: 1 Registered Office Crocs India Private Limited, 10 th Floor, Tower-C, Building Number 10, DLF Cyber City, Gurugram 122002, Haryana, India
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