ECGC contact details
Not yet re-checked- Toll-free1800 22 4500Call
- Customer care011-24346900Call
- Other033-40884999Call
- Other022-69655000Call
- Other080-25591139Call
- Other080-25582575Call
- Mobile8373912950Call
- Mobile8373912949Call
- Mobile7715910033Call
- Mobile9867477002Call
- Other0674-2547772Call
- Mobile9892785810Call
- Mobile9555985855Call
- Other0771-4918826Call
- Other0771-4918828Call
- Mobile9830741828Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitemain.ecgc.in
- Address1 ED (PM) & Chairman cum Managing Director (Additional Charge) Shri. Sristiraj Ambastha cmd [at] ecgc [dot] in ECGC Bhawan, CTS No.393, 393/1 to 45, M.V Road Andheri East, Mumbai - 400069
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How to talk to a ECGC agent
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Official ECGC links & apps
Help, forms & locators
Official social profiles
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What is your problem with ECGC?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with ECGC
- Complain to ECGC first
Call 1800 22 4500 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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