Getepay Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Getepay. We are re-checking these details against Getepay's official website, so please confirm there before sharing any personal or payment information.

Getepay contact details

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How to talk to a Getepay agent

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What is your problem with Getepay?

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Complaint not resolved? How to escalate with Getepay

  1. Complain to Getepay first

    Call 079-6973 9900 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Operator's complaint centre (docket number)

    Every complaint must get a docket number by SMS. Keep it — you need it to appeal.

  4. Operator's Appellate Authority

    Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.

    www.trai.gov.in
  5. Report fraud calls & SMS (Chakshu)

    Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.

    sancharsaathi.gov.in
  6. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Frequently asked questions

What is the Getepay customer care number?
You can reach Getepay on 079-6973 9900.
What is the Getepay customer support email ID?
You can email Getepay at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Getepay office located?
The address is: 1 Mumbai Office No. 504, Garnet Palladium, Near Western, Express Highway, Panch Bawadi, Malad East, Mumbai 400097
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