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Hotels.com Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Hotels.com. We are re-checking these details against Hotels.com's official website, so please confirm there before sharing any personal or payment information.

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Hotels.com contact details

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How to talk to a Hotels.com agent

  1. 1If you have an existing booking.
  2. 1For reconfirmation.
  3. 2To change or cancel your booking.
  4. 2For all other enquiry.
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What is your problem with Hotels.com?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Hotels.com

  1. Complain to Hotels.com first

    Call 1800 102 1122 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  3. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Log your complaint number and we'll remind you to escalate if Hotels.com hasn't resolved it in 7 days. Saved only on this device.

Hotels.com customer experiences & complaints

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Reports are written by readers and reviewed before they appear. They are personal opinions and experiences, not verified facts, and indiacustomer is not affiliated with Hotels.com. Companies can request a correction or reply.

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Frequently asked questions

What is the Hotels.com customer care number?
You can reach Hotels.com on 1800 102 1122.
What is the Hotels.com toll-free number?
The Hotels.com toll-free number is 1800 102 1122. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Hotels.com customer support email ID?
You can email Hotels.com at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Hotels.com office located?
The address is: 5400 LBJ Freeway, Suite 500, Dallas, Texas 75240, USA.
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