HSBC Bank contact details
Not yet re-checked- Toll-free1800 267 3456Call
- Customer care+91-40-65118002Call
- Alternate No. For Personal Banking/Credit Cards (Mon-Fri, 6:30 am-8:30 pm)1800 121 2208Call
- Report Lost Debit Cards/Cheque Book/Unauthorised Transaction (24x7)1800 120 4722Call
- Card Activation1800 121 4015Call
- Alternate No. For International Personal Banking/Credit Cards+91-22-71728002Call
- Toll-free18002663456 180012Call
- Toll-free18002673456 180012Call
- Toll-free18002743211Call
- Toll-free18004195400 180012Call
- Toll-free18001202210Call
- Mobile86558 58111Call
- Other+91-40-65118001Call
- Other+91-22-71728001Call
- Other+91-22-50166043Call
- Other+91-40-65118004Call
- WhatsApp+918655858111
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitehsbc.co.in
- Working hoursMon-Fri, 6:30 am-8:30 pm
- AddressThe Hongkong and Shanghai Banking Corporation Limited NESCO - IT Park Bldg 3, 9th Flr, Nesco Complex, Western Express Highway, Goregaon (East), Mumbai - 400063 If you are not satisfied with the resolution given, then you can also contact to the CEO details given below: Reserve Bank of India, 4th Floor, Sector 17, Chandigarh 160017
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How to talk to a HSBC Bank agent
- *To report a lost or stolen card, cheque book or suspected unauthorised transaction of your card and account.
- 1To report a lost or stolen or miss use of your credit card.
- 2To report a lost or stolen or miss use of your debit card, autoreport and unauhtorized transaction on your account
- 3To report a lost or stolen or miss use of your cheque book.
- #To become a HSBC customer or to know your application status.
- 1To check the status of your new card application.
- 2For personal loan application status.
- 3For rate inquiry.
- 4To apply for a new product.
- 0If you are an existing customer.
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Official HSBC Bank links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with HSBC Bank?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with HSBC Bank
- Complain to HSBC Bank first
Call 1800 267 3456 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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