ICICI Bank contact details
Not yet re-checked- Toll-free1800 1080Call
- Customer care1860 120 7777Call
- Report An Unauthorized Transaction1800 2662Call
- Complaint/ Grievance (Mon-Fri, 9am-6pm)1800 200 3344Call
- Amazon Pay ICICI Credit Card1800 102 0123Call
- NRI Customer In India1800 102 5600Call
- FASTag Customer Care (24x7)1800 2100 104Call
- Alternate FASTag Customer Care (24x7)1860 2670 104Call
- NRI Customer Support+91 40 3099 8025Call
- Domestic Customers Travelling Overseas+91-22-33667777Call
- Toll-free18001038181Call
- Toll-free18601203399Call
- Toll-free18601206699 5Call
- Toll-free18601206699 9Call
- Mobile86400 86400Call
- Mobile75730 60605Call
- WhatsApp+918640086400
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteicici.bank.in
- Working hours24/7
- AddressCentralised Receipt and Processing Centre (CRPC) Reserve Bank of India Central Vista, Sector 17 Chandigarh - 160017 You can also lodge complaint online through RBI Complaint Management System (CMS) Portal . NRI Customer Support
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How to talk to a ICICI Bank agent
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Official ICICI Bank links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with ICICI Bank?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with ICICI Bank
- Complain to ICICI Bank first
Call 1800 1080 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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