Indian Railway Parcel Inquiry contact details
Not yet re-checked- Toll-free139Call
- Customer care011-23384416Call
- Other011-23303850Call
- Other011-23303858Call
- Other011-23386950Call
- Other011-23744484Call
- Other011-23742444Call
- Other044-25354455Call
- Other044-25354141Call
- Other044-25354287Call
- Other022-22035516Call
- Other022-22633075Call
- Other0551-2201007Call
- Other0551-2200516Call
- Other0361-2574054Call
- Other0361-2570490Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteparcel.indianrail.gov.in
- Addressgov [dot] in - Central Railway 27 CSTM 022-2659563 - 022-2620684 28 Solapur 0217-312752 - - 29 Nagpur 0712-560045 - 0712-547561 North Eastern Railway 30 Lucknow 0522-226021, 0522-215116
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How to talk to a Indian Railway Parcel Inquiry agent
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Official Indian Railway Parcel Inquiry links & apps
Help, forms & locators
Official apps
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Indian Railway Parcel Inquiry
- Complain to Indian Railway Parcel Inquiry first
Call 139 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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