ITA Airways Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for ITA Airways. We are re-checking these details against ITA Airways's official website, so please confirm there before sharing any personal or payment information.

ITA Airways contact details

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How to talk to a ITA Airways agent

  1. 1If you are calling from a travel agency or company
  2. 1If you are calling from an IATA agency.
  3. 2If you are calling from a non-IATA agency
  4. 3If you are calling from a company
  5. 2Otherwise
  6. 1To purchase a ticket, access additional services or assistance with an online purchase
  7. 2If your flight is cancelled or there is a change to the flight schedule
  8. 3For flight info, to change a reservation, or to request support with online check-in
  9. 4To book medical assistance or assistance for passengers with reduced mobility
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What is your problem with ITA Airways?

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Complaint not resolved? How to escalate with ITA Airways

  1. Complain to ITA Airways first

    Call 000 800 050 3336 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Airline's Nodal Officer

    Airlines must publish a nodal grievance officer. Escalate there with your PNR.

  3. AirSewa (Ministry of Civil Aviation)

    File refund, delay, baggage or denied-boarding complaints on AirSewa and track them online.

    airsewa.gov.in
  4. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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ITA Airways customer experiences & complaints

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Frequently asked questions

What is the ITA Airways customer care number?
You can reach ITA Airways on 000 800 050 3336. The line is available 24x7.
What is the ITA Airways toll-free number?
The ITA Airways toll-free number is 000 800 050 3336. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the ITA Airways customer support email ID?
You can email ITA Airways at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the ITA Airways customer care timings?
ITA Airways support is available 24x7.
Where is the ITA Airways office located?
The address is: ITA Airways, Via Venti Settembre 97, 00187 Rome, Italy
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