JIO contact details
Not yet re-checked- Toll-free199Call
- Customer care1800 889 9999Call
- Customer Support For Non Jio No. (24/7)1800 889 9999Call
- JioFiber/JioAirFiber Support (24/7)1800 896 9999Call
- JioPhone/JioBharat/JioFi & LYF Mobile Support (24/7)1800 890 9999Call
- Toll-free1800-889-9999 6Call
- Toll-free18608933333Call
- Toll-free18008899333 9Call
- Toll-free18008899444 10Call
- Toll-free18008899555Call
- Toll-free18008893999Call
- Toll-free18008891211 1Call
- Mobile70007 70007Call
- Mobile70005 70005Call
- Other079-35031200Call
- Other022-44770000Call
- WhatsApp+917000770007
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitejio.com
- Working hours24/7
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a JIO agent
- 1If your call is related to same number
- 2If you are not an exisiting customer, please enter 10 digit mobile no.
Share a faster way to reach a human
Official JIO links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with JIO?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with JIO
- Complain to JIO first
Call 199 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Appellate Authority
- Level 2 – Appellate Authority
- Level 3 – Appellate Authority
- Operator's complaint centre (docket number)
Every complaint must get a docket number by SMS. Keep it — you need it to appeal.
- Operator's Appellate Authority
Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.
www.trai.gov.in - Report fraud calls & SMS (Chakshu)
Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.
sancharsaathi.gov.in - National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if JIO hasn't resolved it in 3 days. Saved only on this device.
JIO customer experiences & complaints
No one has shared an experience with JIO yet. Be the first — it helps the next person know what to expect.
Questions about JIO
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.