Kenya Airways contact details
Not yet re-checked- Customer care+254 734 104 747Call
- Alternate Customer Support+254 711 024 747Call
- Other079-26585077Call
- Other079-26586077Call
- Other079-26582735Call
- Other079-26585007Call
- Other044-42959631Call
- Other044-42959633Call
- Other0484-2368233Call
- Other0484-2350544Call
- Other0484-2929448Call
- Other033-40017300Call
- Other033-40017301Call
- Other022-67986798Call
- Other022-67986701Call
- WhatsApp+254705474747
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitekenya-airways.com
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How to talk to a Kenya Airways agent
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Official Kenya Airways links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Kenya Airways?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Kenya Airways
- Complain to Kenya Airways first
Call +254 734 104 747 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Airline's Nodal Officer
Airlines must publish a nodal grievance officer. Escalate there with your PNR.
- AirSewa (Ministry of Civil Aviation)
File refund, delay, baggage or denied-boarding complaints on AirSewa and track them online.
airsewa.gov.in - National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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Kenya Airways customer experiences & complaints
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