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MX Player Customer Care Number

Customer Care Not yet re-checked Updated October 3, 2026

Customer care numbers, email and support channels for MX Player. We are re-checking these details against MX Player's official website, so please confirm there before sharing any personal or payment information.

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How to talk to a MX Player agent

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What is your problem with MX Player?

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Complaint not resolved? How to escalate with MX Player

  1. Complain to MX Player first

    Call 1800 1200 9009 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Grievance Officer

    [email protected]

  3. Level 2 – Grievance Officer

    [email protected]

  4. Level 3 – Grievance Officer

    [email protected]

  5. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  6. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Log your complaint number and we'll remind you to escalate if MX Player hasn't resolved it in 7 days. Saved only on this device.

MX Player customer experiences & complaints

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Frequently asked questions

What is the MX Player customer care number?
You can reach MX Player on 1800 1200 9009.
What is the MX Player toll-free number?
The MX Player toll-free number is 1800 1200 9009. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the MX Player customer support email ID?
You can email MX Player at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the MX Player office located?
The address is: Amazon Seller Services Private Limited, 8 th Floor, Brigade Gateway 26/1Dr. Rajkumar Road Bangalore - 560055, Karnataka, India
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