Narayana Health Insurance Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Narayana Health Insurance. We are re-checking these details against Narayana Health Insurance's official website, so please confirm there before sharing any personal or payment information.

Narayana Health Insurance contact details

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How to talk to a Narayana Health Insurance agent

  1. 1For query related to insurance product, policy status or free policy health check-up.
  2. 2For any other query.
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What is your problem with Narayana Health Insurance?

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Complaint not resolved? How to escalate with Narayana Health Insurance

  1. Complain to Narayana Health Insurance first

    Call 1800 203 0234 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Grievance Officer

    [email protected]

  3. Level 2 – Grievance Officer

    [email protected]

  4. Insurer's Grievance Redressal Officer

    Insurers must acknowledge a complaint immediately and resolve it within 14 days.

  5. IRDAI – Bima Bharosa

    Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].

    155255bimabharosa.irdai.gov.in
  6. Insurance Ombudsman

    If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.

    www.cioins.co.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Narayana Health Insurance customer experiences & complaints

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Frequently asked questions

What is the Narayana Health Insurance customer care number?
You can reach Narayana Health Insurance on 1800 203 0234.
What is the Narayana Health Insurance toll-free number?
The Narayana Health Insurance toll-free number is 1800 203 0234. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Narayana Health Insurance customer support email ID?
You can email Narayana Health Insurance at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Narayana Health Insurance office located?
The address is: : Claims department, No. 258/A, Bommasandra Industrial Area, Anekal Taluk, Bangalore - 560099, Karnataka, India You can also fill this Claim Form. For more information,
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