National Insurance contact details
Not yet re-checked- Toll-free1800 345 0330Call
- Customer care033-2202 2100Call
- WhatsApp+919920501906
- Official websitenationalinsurance.nic.co.in
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a National Insurance agent
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What is your problem with National Insurance?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with National Insurance
- Complain to National Insurance first
Call 1800 345 0330 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if National Insurance hasn't resolved it in 14 days. Saved only on this device.
National Insurance customer experiences & complaints
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Questions about National Insurance
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