Open Network for Digital Commerce (ONDC) contact details
Not yet re-checked- Customer care813 093 5050Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteondc.org
- AddressOpen Network For Digital Commerce (ONDC), 2 nd Floor & 3 rd Floor, 7/6, August Kranti Marg, Siri Fort Institutional Area, Near Siri Fort Auditorium
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Open Network for Digital Commerce (ONDC) agent
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Official Open Network for Digital Commerce (ONDC) links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Open Network for Digital Commerce (ONDC)?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Open Network for Digital Commerce (ONDC)
- Complain to Open Network for Digital Commerce (ONDC) first
Call 813 093 5050 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Level 2 – Grievance Officer
- Level 3 – Grievance Officer
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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