PNB contact details
Not yet re-checked- Toll-free1800 1800Call
- Customer care0120-249 0000Call
- Online Banking/Report Fraud (24x7)1800 2021Call
- Banking/Block Debit Card (24x7)1800 180 2222Call
- Alternate No. For Banking/Block Debit Card (24x7)1800 103 2222Call
- National Cyber Crime Helpline1930Call
- Banking Related Services For Global Users+91 120-249-0000Call
- Credit Card Queries For Global Users+91 120 4616200Call
- Toll-free18001802345Call
- Toll-free18001808888 3Call
- Toll-free18001805555 4Call
- Toll-free1800111626 5Call
- Toll-free18003303333 6Call
- Mobile92640 92640Call
- Other+91 120 2303090Call
- Other0120-4616200Call
- WhatsApp+919264092640
- SMSMissed Call No. To Get Account Balance Through SMS: 0120-230 3090
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitepnb.bank.in
- Working hours24x7
- Addresso. Email IFSC Code Address PIN Code 1 Uttar Pradesh Agra 0562-4302267 bo3900 [at] pnb [dot] bank [dot] in PUNB0390000 Block No.36/2/4, I st Floor, Sanjay Place, Agra,Uttar Pradesh 282002
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How to talk to a PNB agent
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Official PNB links & apps
Help, forms & locators
Official apps
Official social profiles
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What is your problem with PNB?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with PNB
- Complain to PNB first
Call 1800 1800 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Bank's Principal Nodal Officer
If customer care does not resolve it, write to the bank's grievance / Principal Nodal Officer (details are on the bank's website) and keep the reference number.
- RBI Ombudsman (Integrated Ombudsman Scheme)
If the bank does not reply within 30 days or you are not satisfied, complain free of cost to the RBI Ombudsman. File within 1 year of the bank's reply. Helpline 14448.
14448cms.rbi.org.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
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