Post Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Post. We are re-checking these details against Post's official website, so please confirm there before sharing any personal or payment information.

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How to talk to a Post agent

  1. 1For delivery status update on your mail booking or order items
  2. 2To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
  3. 3To know the premium due date and premium amount on your postal life insurance
  4. 4To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
  5. 5To know the account balance on your postal banking savings account
  6. 6For blocking of your ATM card
  7. 7For other services
  8. 1For India Post Mail Services
  9. 2For India Post Banking Services
  10. 3For India Post Insurances Services
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What is your problem with Post?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Post

  1. Complain to Post first

    Call 1800 266 6868 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  3. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

Track your complaint

Log your complaint number and we'll remind you to escalate if Post hasn't resolved it in 7 days. Saved only on this device.

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Frequently asked questions

What is the Post customer care number?
You can reach Post on 1800 266 6868.
What is the Post toll-free number?
The Post toll-free number is 1800 266 6868. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Post customer support email ID?
You can email Post at [email protected]. Include your registered mobile number or reference ID for a faster response.
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