Srilankan Airlines contact details
Not yet re-checked- Customer care022-7127 9158Call
- International Contact Support+94117 77 1979Call
- Other0484-2362042Call
- Other0484-2362043Call
- Other0484-2362044Call
- Other0484-2362045Call
- Other079-26564296Call
- Other079-26561232Call
- Other080-41125204Call
- Other080-41125205Call
- Other080-41125207Call
- Other0495-2727176Call
- Other044-43921100Call
- Other044-43921177Call
- Other040-45290131Call
- WhatsApp+94744441979
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitesrilankan.com/en_uk/in
- AddressCity Office 1 Cochin 0484-2362042, 0484-2362043, 0484-2362044 Fax: 0484-2362045 cokreserv [at] srilankan [dot] com Mon-Fri: 9am-5:30pm
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Srilankan Airlines agent
No shortcut shared yet. Tip: saying “agent” or pressing 0 or 9 often skips the automated menu. Found the fastest path? Share it below.
Share a faster way to reach a human
Official Srilankan Airlines links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Srilankan Airlines?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Srilankan Airlines
- Complain to Srilankan Airlines first
Call 022-7127 9158 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Airline's Nodal Officer
Airlines must publish a nodal grievance officer. Escalate there with your PNR.
- AirSewa (Ministry of Civil Aviation)
File refund, delay, baggage or denied-boarding complaints on AirSewa and track them online.
airsewa.gov.in - National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Srilankan Airlines hasn't resolved it in 7 days. Saved only on this device.
Srilankan Airlines customer experiences & complaints
No one has shared an experience with Srilankan Airlines yet. Be the first — it helps the next person know what to expect.
Questions about Srilankan Airlines
Ask the community or answer someone else. Never post your phone number, account details, OTP or complaint ID publicly.