Turtlemint Insurance contact details
Not yet re-checked- Toll-free1800 267 6010Call
- Customer care1800 266 0101Call
- Partners Support (Mon-Sat, 9am-6pm)1800 266 0101Call
- Mobile92246 92246Call
- Mobile8828802996Call
- WhatsApp+919224692246
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteturtlemint.com
- Working hoursMon-Sat, 9am-6pm
- AddressTurtlemint Insurance Broking Services Pvt Ltd. The ORB - Sahar, 4B, 1 st Floor, A Wing, Marol Village, Andheri (East), Mumbai - 400 099, Maharashtra, India You can also visit your nearest
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- Not yet checked against the official site
How to talk to a Turtlemint Insurance agent
- 1For claim
- 2For policy renewal
- 3For insurance policy related query
- 4For website related information
- 5To become a POSP (Point of sale person)
- 0For any other query
- 1For motor claim
- 2For health claim
- 3For policy copy
- 4For app related issue
- 5For renewal
- 6For endorsement
- 7To become a POSP (Point of sale person)
- 8For inspection
- 9For cancellation or refund
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Official Turtlemint Insurance links & apps
Official social profiles
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What is your problem with Turtlemint Insurance?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Turtlemint Insurance
- Complain to Turtlemint Insurance first
Call 1800 267 6010 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Insurer's Grievance Redressal Officer
Insurers must acknowledge a complaint immediately and resolve it within 14 days.
- IRDAI – Bima Bharosa
Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].
155255bimabharosa.irdai.gov.in - Insurance Ombudsman
If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.
www.cioins.co.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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