Central Railway contact details
Not yet re-checked- Customer care9833331111Call
- Other54000 22621230Call
- Other54002 22620746Call
- Other54003 22707102Call
- Other54009 22621232Call
- Other54004 22621309Call
- Other54008 22621858Call
- Other54005 22621948Call
- Other54006 22625008Call
- Other54016 22707105Call
- Other54015 22707104Call
- Other54010 22634683Call
- Other54017 22697174Call
- Other54007 22697237Call
- Other54030 22697115Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websitecr.indianrailways.gov.in
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Central Railway agent
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Official Central Railway links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Central Railway?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Central Railway
- Complain to Central Railway first
Call 9833331111 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Central Railway hasn't resolved it in 7 days. Saved only on this device.
Central Railway customer experiences & complaints
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Questions about Central Railway
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