Eastern Railway contact details
Not yet re-checked- Customer care9002020200Call
- Mobile9002020201Call
- Mobile9002020202Call
- Mobile9002020205Call
- Mobile9002020208Call
- Mobile9002020203Call
- Mobile9002020230Call
- Mobile9002020244Call
- Mobile9002020221Call
- Mobile9002020215Call
- Mobile9002020250Call
- Mobile9002020251Call
- Mobile9330020252Call
- Mobile9002020286Call
- Mobile9002020260Call
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteer.indianrailways.gov.in
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Eastern Railway agent
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Official Eastern Railway links & apps
Help, forms & locators
Official apps
Official social profiles
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What is your problem with Eastern Railway?
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Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Eastern Railway
- Complain to Eastern Railway first
Call 9002020200 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- CPGRAMS – public grievance portal
For government departments and public sector bodies, file a grievance on the central portal and track it online.
pgportal.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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