Pine Labs Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Pine Labs. We are re-checking these details against Pine Labs's official website, so please confirm there before sharing any personal or payment information.

Pine Labs contact details

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How to talk to a Pine Labs agent

  1. 1To enter the PID id and client id for 4-7 digits
  2. 2To enter the last 8 digits of the device serial number,
  3. 1If you are calling for issue related to PoS machine
  4. 2If you are calling for pinelabs gift card
  5. 3If you are calling for pinelabs payment gateway
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What is your problem with Pine Labs?

Pick your issue to get the steps that work and a ready-to-send complaint letter.

Complaint not resolved? How to escalate with Pine Labs

  1. Complain to Pine Labs first

    Call 1800 258 6609 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Company's Grievance Redressal Officer

    Lenders regulated by RBI must publish a grievance officer. Escalate to them in writing and keep the complaint number.

  4. RBI Ombudsman

    NBFCs and payment companies regulated by RBI are covered too. If there is no reply within 30 days or you are not satisfied, complain at the RBI portal or call 14448.

    14448cms.rbi.org.in
  5. SEBI SCORES (for stock broking, mutual funds, demat)

    For investment-related complaints, file on SEBI SCORES. SEBI toll-free: 1800 266 7575 / 1800 22 7575 (9 AM–6 PM).

    18002667575scores.sebi.gov.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

Track your complaint

Log your complaint number and we'll remind you to escalate if Pine Labs hasn't resolved it in 30 days. Saved only on this device.

Pine Labs customer experiences & complaints

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Frequently asked questions

What is the Pine Labs customer care number?
You can reach Pine Labs on 1800 258 6609. The line is available 24/7.
What is the Pine Labs toll-free number?
The Pine Labs toll-free number is 1800 258 6609. Calls to toll-free numbers are free from most Indian mobile and landline networks.
Does Pine Labs have WhatsApp support?
Yes. Message Pine Labs on WhatsApp at +919717886609.
What is the Pine Labs customer support email ID?
You can email Pine Labs at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the Pine Labs customer care timings?
Pine Labs support is available 24/7.
Where is the Pine Labs office located?
The address is: Pine Labs Limited, Plot No. B2, 4 th & 5 th Floor,
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