RBI Retail Direct contact details
Not yet re-checked- Toll-free1800 267 7955Call
- Customer care022-6938 5050Call
- General Query (Mon-Sat, 10am-6pm)022-4107 5000Call
- Email[email protected]
- Working hoursMon-Sat, 10am-6pm
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a RBI Retail Direct agent
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What is your problem with RBI Retail Direct?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with RBI Retail Direct
- Complain to RBI Retail Direct first
Call 1800 267 7955 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in - Consumer Commission (e-Daakhil)
If the dispute is still not settled, you can file a consumer case online without a lawyer.
edaakhil.nic.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if RBI Retail Direct hasn't resolved it in 7 days. Saved only on this device.
RBI Retail Direct customer experiences & complaints
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Questions about RBI Retail Direct
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