Airtel contact details
Not yet re-checked- Toll-free121Call
- Customer care98100 12345Call
- Complaint198Call
- Toll-free180023400 3Call
- Other+91 99100 99100Call
- Mobile9849098490Call
- Mobile9954099540Call
- Mobile9934099340Call
- Mobile9894198941Call
- Mobile9810198101Call
- Mobile9898098980Call
- Mobile9896098960Call
- Mobile9816098160Call
- Mobile9906099060Call
- Mobile9845098450Call
- Mobile9895198951Call
- WhatsApp+919910099100
- Email[email protected]
- Other email[email protected]
- Other email[email protected]
- Official websiteairtel.in
- AddressAirtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015 Office Addresses Sr No. Office Contact No. Address
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Airtel agent
- 1For postpaid related queries.
- 1For payment related queries outstanding and bill details, or bill dispute and for duplicate bill or updating email id.
- 2To raise a complaint for internet not working, unable to make calls or issues related to sim.
- 3To know and change your bill plan or to activate or decativate services and to know about offers.
- 4To change your IVRS language.
- 2To buy a new service.
- 1For postpaid.
- 2For airtel wifi.
- 3For prepaid.
- 4For airtel digital tv services.
- 3For airtel wifi or Xsafe.
- 1To confirm.
- 5For airtel digital tv services.
- 1To confirm.
- 6For airtel payments bank.
Share a faster way to reach a human
Official Airtel links & apps
Help, forms & locators
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Airtel?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Airtel
- Complain to Airtel first
Call 121 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Grievance Officer
- Level 2 – Appellate Authority
- Level 3 – Appellate Authority
- Operator's complaint centre (docket number)
Every complaint must get a docket number by SMS. Keep it — you need it to appeal.
- Operator's Appellate Authority
Under TRAI rules, if the complaint is not resolved in time you can appeal to the operator's Appellate Authority within 30 days. The contact is on the operator's website. TRAI itself does not handle individual complaints.
www.trai.gov.in - Report fraud calls & SMS (Chakshu)
Got a suspected fraud call claiming to be from your operator or a bank? Report it on Sanchar Saathi – Chakshu.
sancharsaathi.gov.in - National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
Track your complaint
Log your complaint number and we'll remind you to escalate if Airtel hasn't resolved it in 3 days. Saved only on this device.
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