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Amazon Pay Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Amazon Pay. We are re-checking these details against Amazon Pay's official website, so please confirm there before sharing any personal or payment information.

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Amazon Pay contact details

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How to talk to a Amazon Pay agent

  1. 1For Issues related to amazon orders.
  2. 2For questions related to amazon pay.
  3. 1If you need help with shipping, cancellation, refund or any other query related to your order
  4. 2If you need any help related to AmazonPay
  5. 3If you want to report an unauthorized or fraudlent transaction from your account or any suspicious email/call/sms you received in the name of amazon
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What is your problem with Amazon Pay?

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Complaint not resolved? How to escalate with Amazon Pay

  1. Complain to Amazon Pay first

    Call 1800 1200 1571 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  3. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

Track your complaint

Log your complaint number and we'll remind you to escalate if Amazon Pay hasn't resolved it in 7 days. Saved only on this device.

Amazon Pay customer experiences & complaints

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Reports are written by readers and reviewed before they appear. They are personal opinions and experiences, not verified facts, and indiacustomer is not affiliated with Amazon Pay. Companies can request a correction or reply.

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Frequently asked questions

What is the Amazon Pay customer care number?
You can reach Amazon Pay on 1800 1200 1571.
What is the Amazon Pay toll-free number?
The Amazon Pay toll-free number is 1800 1200 1571. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the Amazon Pay customer support email ID?
You can email Amazon Pay at [email protected]. Include your registered mobile number or reference ID for a faster response.
Where is the Amazon Pay office located?
The address is: Amazon Pay (India) Private Limited, Sattva Horizon, Survey No. 6/1 and 7/1, Vinayak Nagar, Kattigenahalli, Venkatala Village, Yelahanka Hobli, Bengaluru-560064 Your query will be resolved within 3 buisness days. Amazon Pay (India) Private Limited,
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