Air Express contact details
Not yet re-checked- Customer care0124-443 5600Call
- Alternate Customer Support0124 693 5600Call
- For International Customer Support+91-124-4435600Call
- Alternate International Customer Support+91-124-6935600Call
- Mobile63600 12345Call
- Other0124-4435602Call
- Other011-6932 9333Call
- WhatsApp+916360012345
- Email[email protected]
- Other email[email protected]
- Official websiteairindiaexpress.com
- Working hours24/7
- AddressAir India Express Block-4, Vatika One-on-One, Sector-16, NH-48, Industrial Estate, Gurugram, Haryana-122007, India
- Number health: not enough votes yet
- Not yet checked against the official site
How to talk to a Air Express agent
- 1For domestic flight
- 1If you are a travelling guest
- 1Check your flight status
- 2Cancel booking and claim refund
- 3Claim refund for cancelled or delayed flight
- 4Claim refund for missed flight
- 5Booking, fees, charges and travel queries
- 6Reschedule booking
- 7New reservation
- 2For international flight
- 1If you are a travelling guest
- 1Check your flight status
- 2Cancel booking and claim refund
- 3Claim refund for cancelled or delayed flight
- 4Claim refund for missed flight
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Official Air Express links & apps
Help, forms & locators
Official apps
Official social profiles
Links go to the company’s own pages. Always check the web address before entering personal details.
What is your problem with Air Express?
Pick your issue to get the steps that work and a ready-to-send complaint letter.
Complaint letter / email
Send it to the company’s grievance / nodal officer if customer care has not helped, and keep a copy. If it is still unresolved, see the escalation steps below. Escalation steps
Complaint not resolved? How to escalate with Air Express
- Complain to Air Express first
Call 0124-443 5600 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.
- Level 1 – Nodal Officer
- Level 2 – Appellate Authority
- Airline's Nodal Officer
Airlines must publish a nodal grievance officer. Escalate there with your PNR.
- AirSewa (Ministry of Civil Aviation)
File refund, delay, baggage or denied-boarding complaints on AirSewa and track them online.
airsewa.gov.in - National Consumer Helpline (Govt. of India)
Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.
1915consumerhelpline.gov.in
Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.
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