CERA Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for CERA. We are re-checking these details against CERA's official website, so please confirm there before sharing any personal or payment information.

CERA contact details

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How to talk to a CERA agent

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What is your problem with CERA?

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Complaint not resolved? How to escalate with CERA

  1. Complain to CERA first

    Call 1800 258 5500 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. National Consumer Helpline (Govt. of India)

    Free pre-litigation help that takes up your complaint with the company. Call 1915 or 1800 11 4000 (8 AM–8 PM), WhatsApp 8800001915, or file online.

    1915consumerhelpline.gov.in
  3. Consumer Commission (e-Daakhil)

    If the dispute is still not settled, you can file a consumer case online without a lawyer.

    edaakhil.nic.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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CERA customer experiences & complaints

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Frequently asked questions

What is the CERA customer care number?
You can reach CERA on 1800 258 5500.
What is the CERA toll-free number?
The CERA toll-free number is 1800 258 5500. Calls to toll-free numbers are free from most Indian mobile and landline networks.
What is the CERA customer support email ID?
You can email CERA at [email protected]. Include your registered mobile number or reference ID for a faster response.
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