Cholamandalam MS General Insurance Customer Care Number

Customer Care Not yet re-checked Updated October 2, 2026

Customer care numbers, email and support channels for Cholamandalam MS General Insurance. We are re-checking these details against Cholamandalam MS General Insurance's official website, so please confirm there before sharing any personal or payment information.

Cholamandalam MS General Insurance contact details

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How to talk to a Cholamandalam MS General Insurance agent

  1. 1For Help
  2. 1For Senior Citizen
  3. 2For Other
  4. 2For Other
  5. 1For Renewable
  6. 2For Policy
  7. 3For Claims
  8. 4For Other Queries
  9. 1For Renewable
  10. 2For Policy
  11. 3For Claims
  12. 4For Other Queries
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What is your problem with Cholamandalam MS General Insurance?

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Complaint not resolved? How to escalate with Cholamandalam MS General Insurance

  1. Complain to Cholamandalam MS General Insurance first

    Call 1800 208 5544 or use the email / complaint link above. Always note the complaint or ticket number — every later step asks for it.

  2. Level 1 – Nodal Officer

    [email protected]

  3. Level 2 – Grievance Officer

    [email protected]

  4. Insurer's Grievance Redressal Officer

    Insurers must acknowledge a complaint immediately and resolve it within 14 days.

  5. IRDAI – Bima Bharosa

    Not resolved? Complain to IRDAI: toll-free 155255 or 1800 4254 732, email [email protected].

    155255bimabharosa.irdai.gov.in
  6. Insurance Ombudsman

    If the insurer rejects your complaint or does not reply within 30 days, file with the Insurance Ombudsman within 1 year (claims up to ₹50 lakh). Free of cost.

    www.cioins.co.in

Lost money to a fraud? Call 1930 immediately or report at cybercrime.gov.in — the sooner you report, the better the chance of freezing the money.

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Cholamandalam MS General Insurance customer experiences & complaints

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Frequently asked questions

What is the Cholamandalam MS General Insurance customer care number?
You can reach Cholamandalam MS General Insurance on 1800 208 5544. The line is available 24/7.
What is the Cholamandalam MS General Insurance toll-free number?
The Cholamandalam MS General Insurance toll-free number is 1800 208 5544. Calls to toll-free numbers are free from most Indian mobile and landline networks.
Does Cholamandalam MS General Insurance have WhatsApp support?
Yes. Message Cholamandalam MS General Insurance on WhatsApp at +917305234433.
What is the Cholamandalam MS General Insurance customer support email ID?
You can email Cholamandalam MS General Insurance at [email protected]. Include your registered mobile number or reference ID for a faster response.
What are the Cholamandalam MS General Insurance customer care timings?
Cholamandalam MS General Insurance support is available 24/7.
Where is the Cholamandalam MS General Insurance office located?
The address is: E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur - 302022 For query related to Jansuraksha portal claim, you can mail at paclaims [at] cholams [dot] murugappa [dot] com
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